Dr. Crystal Bowens is a highly respected healthcare leader and regulatory expert with over 18 years of experience in long-term and post-acute care settings. She has held leadership roles across clinical operations, regulatory policy, and strategic project management, with a consistent focus on improving quality outcomes and driving system-wide excellence. Dr. Bowens holds a Doctor of Healthcare Administration, Master of Science in Nursing, and is Board Certified in Gerontological Nursing, with additional credentials in project management, infection control, and dementia care. She is also a sought-after speaker, educator, and advocate for long-term care.

In 2018, after years of serving in executive roles, Crystal founded CB Strategies & Solutions, LLC, where she now serves as President and Chief Consultant. Through her firm, she partners with healthcare organizations and associations nationwide, offering expert guidance in regulatory compliance, quality improvement, survey readiness, and workforce development. Her consulting work is grounded in real-world experience and a deep commitment to helping providers deliver high-quality, resident-centered care.

Why have you dedicated your career to healthcare? 

I dedicated my career to healthcare not only out of a passion for service, but also because it provided me with the opportunity to create a stable and supportive home as a mother. The field allowed me to grow professionally while fulfilling my most important role—raising a family. That personal connection to caregiving continues to fuel my commitment to improving care systems and advocating for those who rely on them.

Quotes that resonate with you: 

"I am not afraid. I was born to do this.” –  Joan of Arc

“For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future.” – Jeremiah 29:11